Apple Care Protection Plan

Service and support from the people who know your Apple products best.

AppleCare Protection Plan for Mac or Apple Display

Every Mac and Apple display comes with a one-year limited warranty and up to 90 days of complimentary telephone technical support. Extend your coverage to three years from your hardware product’s original purchase date with the AppleCare Protection Plan. You get direct, one-stop access to Apple’s award-winning telephone technical support for questions about Apple hardware, Mac OS X, and Apple applications such as iLife and iWork. And you get global repair coverage for your Mac and Apple display through convenient service options.

Extend your coverage to three years of service and expert telephone technical support

One stop for service and support

Because Apple designs the computer, the operating system, and many applications, the Mac is a truly integrated system. And only the AppleCare Protection Plan gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call.

  • Direct access to Apple experts
  • Global repair coverage1
  • Onsite repair for desktop computers: Request that a technician come to your work site1
  • Mail-in repair for portable computers and Apple displays: Mail in your Mac or Apple display using a prepaid shipping box provided by Apple
  • Carry-in repair: Take your Mac or Apple display to an Apple Retail Store or other Apple Authorized Service Provider

Apple hardware coverage

The AppleCare Protection Plan provides global repair coverage, both parts and labor, from Apple-authorized technicians around the world.

    What’s covered — Mac

  • Your Mac computer
  • Included accessories such as the power adapter
  • Apple memory (RAM)
  • AirPort Express Base Station, AirPort Extreme Base Station, or Time Capsule2
  • MacBook Air SuperDrive (for MacBook Air and Mac mini with Snow Leopard Server only)
  • Apple display purchased with your Mac

    What’s covered — Apple display

  • Your Apple display
  • Built-in iSight camera, microphone, and speaker system
  • Included power cord

Software support included

Whether you're sitting in the comfort of your home or office or on the go, you can get direct access to Apple experts for questions on a wide range of topics.

    Mac support

  • Using the Mac OS X operating system
  • Quick how-to questions about iLife and iWork
  • Connecting to printers and AirPort networks

    Apple display support

  • Connecting to your Mac
  • Using audio
  • Video chatting