Our Technical Department is our core department within the company since we dare to provide the utmost services to even the most demanding customers on Mac for the pre-sale and after-sale stage. To provide a complete after-sale service to all our clients, we have dedicated a team of professionals on-site Engineers to handle all the technical issues including installation, checking, repairing, maintenance, etc. of all computer-related products. Then, we realize that customers always get adhoc problems and want to have immediate answers so, our support team are well-prepared themselves for all the problems encountered by our clients and provide immediate feedback for them through phone.
Senco’s certified and experience-rich engineers, with continuous problem-solving pursuit, support every type and size of enterprise from systems integration and networking to hardware and software support service with the most flexible and comprehensive levels of service coverage.
|•||Within 48 Hours responds time|
|•||Carry out unfinished tasks beyond office hours|
|•||Flexible service packages to fit customers’ requirements|
|•||On-site repair service – on-site remedial hardware and software|
|•||Provision of qualified support services by recognized engineers in different specified field|
SENCO provides multi-vendor support services to customers,
covering the following brands:
|Hardware Support :|
Printer & Plotter
|Software Support :|
Internet / Intranet
DSL / Cable