Services
Our Technical Department is our core department within the company since we dare to provide the utmost services to even the most demanding customers on Mac for the pre-sale and after-sale stage. To provide a complete after-sale service to all our clients, we have dedicated a team of professionals on-site Engineers to handle all the technical issues including installation, checking, repairing, maintenance, etc. of all computer-related products. Then, we realize that customers always get adhoc problems and want to have immediate answers so, our support team are well-prepared themselves for all the problems encountered by our clients and provide immediate feedback for them through phone.
Senco’s certified and experience-rich engineers, with continuous problem-solving pursuit, support every type and size of enterprise from systems integration and networking to hardware and software support service with the most flexible and comprehensive levels of service coverage.
 | | • | Within 48 Hours responds time | | • | Carry out unfinished tasks beyond office hours | | • | Flexible service packages to fit customers’ requirements | | • | On-site repair service – on-site remedial hardware and software |
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| | • | Provision of qualified support services by recognized engineers in different specified field |
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SENCO provides multi-vendor support services to customers,
covering the following brands:
 | | Hardware Support : |  | Macintosh Computer Apple Computer Personal Computer Acer Fujitsu Laptop HP IBM Generic Desktop Modem Apple | Networking Equipment 3COM Linksys Netgear
Storage Lacie Huge System Apple Xraid
| Printer & Plotter HP Epson Xerox Lexmark Canon Kodak Brother Monitor Apple Viewsonic Samsung
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 | | Software Support : |  | Internet / Intranet Lotus Networks Netscape DSL / Cable
| Operating System Microsoft Mac OS
| Storage Management Apple Xserve Publishing Adobe
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