Services

Our Technical Department is our core department within the company since we dare to provide the utmost services to even the most demanding customers on Mac for the pre-sale and after-sale stage. To provide a complete after-sale service to all our clients, we have dedicated a team of professionals on-site Engineers to handle all the technical issues including installation, checking, repairing, maintenance, etc. of all computer-related products. Then, we realize that customers always get adhoc problems and want to have immediate answers so, our support team are well-prepared themselves for all the problems encountered by our clients and provide immediate feedback for them through phone.

 

Senco’s certified and experience-rich engineers, with continuous problem-solving pursuit, support every type and size of enterprise from systems integration and networking to hardware and software support service with the most flexible and comprehensive levels of service coverage.

Within 48 Hours responds time
Carry out unfinished tasks beyond office hours
Flexible service packages to fit customers’ requirements
On-site repair service – on-site remedial hardware and software


Provision of qualified support services by recognized engineers in different specified field

SENCO provides multi-vendor support services to customers,
covering the following brands:

Hardware Support :

Macintosh Computer
Apple Computer

Personal Computer
Acer
Fujitsu Laptop
HP

IBM

Generic Desktop

Modem
Apple

Networking
Equipment

3COM
Linksys
Netgear

Storage
Lacie
Huge System
Apple Xraid

Printer & Plotter
HP
Epson
Xerox
Lexmark

Canon

Kodak

Brother

Monitor

Apple

Viewsonic

Samsung



Software Support :

Internet / Intranet
Lotus
Networks
Netscape
DSL / Cable


Operating System

Microsoft
Mac OS

Storage
Management

Apple Xserve

Publishing
Adobe